Privacy policy

Last updated: 20 October 2025

OVERVIEW

This Privacy Policy explains how I Can See Dog Car Seat (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from icanseedogcarseat.com.au (the “Site”).

By using our website or purchasing from us, you agree to the collection and use of your information in accordance with this policy.

We take your privacy seriously and are committed to handling your information responsibly and in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us. This may include:

  • Contact details: your name, address, phone number, and email address.
  • Order details: billing and shipping addresses, payment confirmation, and purchase history.
  • Account details: if you create an account, we may collect your username and login information.
  • Customer communication: messages, enquiries, and feedback you send us by email or through our website.
  • Website usage: basic technical information such as your IP address, browser type, and pages viewed (collected automatically via cookies or similar tools).

We only collect information necessary to fulfil your orders, improve our service, and communicate effectively with you.

HOW WE USE YOUR INFORMATION

We may use your personal information for purposes such as:

  • Processing and delivering your orders.
  • Communicating with you about your order, product updates, or enquiries.
  • Providing customer support.
  • Improving our website and services.
  • Complying with legal obligations.
  • Sending marketing communications (only if you have opted in — you can unsubscribe at any time).

We do not sell or rent your personal information to third parties.

COOKIES

Our website uses cookies to help it function properly and improve your browsing experience. Cookies may collect anonymous information about how you use the site.

You can disable cookies through your browser settings, but some parts of the website may not work as intended if you do so.

SHARING YOUR INFORMATION

We may share limited personal information with trusted third parties that help us operate our business, such as:

  • Shopify, which hosts our online store.
  • Payment providers (e.g. Shopify Payments, PayPal, Afterpay) to securely process transactions.
  • Shipping partners to deliver your orders.
  • Service providers who assist with website maintenance, analytics, or customer communication.

These companies only use your information for the purpose of providing their services to us and are required to handle it securely.

We may also share information if required by law or to protect our legal rights.

DATA SECURITY

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no data transmission over the internet can be guaranteed as completely secure. By using our site, you acknowledge that you provide information at your own risk.

RETENTION OF INFORMATION

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

ACCESS AND CORRECTION

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at woof@icanseedogcarseat.com.au.

We will respond to your request within a reasonable timeframe.

MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send you updates, offers, or product information. You can unsubscribe at any time by clicking “Unsubscribe” in the email or contacting us directly.

THIRD-PARTY LINKS

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information with them.

INTERNATIONAL DATA STORAGE

As our website is hosted by Shopify, your data may be stored on servers located outside Australia. Shopify complies with international data protection standards and takes appropriate measures to protect your information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our website indicates your acceptance of any changes.

CONTACT INFORMATION

If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: woof@icanseedogcarseat.com.au
Phone: 0466 705 042
Address: Burleigh Heads, QLD 4220